To do this they may need access to your property. Payment by Direct Debit. For new Fibre 100 customers that sign up for 24 months. Our Fibre broadband is subject to availability, geographic location, computer specifications and a line check. This enhanced video player has a range of features including: Ask questions and share tips with other people 24 hours a day. 18h57. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Sport AllBT Sport channels with exclusive Premier League games and every match of the UEFA Champions League with the best world-class sport from football to UFC and much more. Cancel . Here's what you need to do: Click on the link to open the webpage Enter your mobile number and the postcode your EE account is registered to Enter the 4-digit pin we send to you and click Continue to open up a form Enter your personal information, set a security question, and set up a BT ID email address Available on selected enabled BT Mobile plans and iPhone 5S and above. Compatible line required otherwise 49.99 connection charge may apply. It is not possible to watch recordings made in Internet mode if you switch to aerial mode. (You can still carry on using it until the date of your next bill and we won't charge you again). Package includes BT line rental and unlimited calls to UK* landlines for up to an hour. Dialling BT 1471 without using Call Return is free. NOW account required andterms apply. May require a primary box upgrade for the TV Box Mini. BT Virus Protect works on compatible PC/MACs. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. BT Virus Protect works on compatible PC/MACs. Add an email account to your iPhone, iPad or iPod touch Netflix:Available on a monthly minimum term for 6.99 a month. The exchange list and dates are subject to change. For a front seat to all the action, please reply to the text to get a link that guides you through creating a BT ID. Well send you up-to three discs to ensure a reliable Wi-Fi connection in every room of your home. Terms apply. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). All calls or texts charged as per your BT Mobile plan. You can access your messages via the envelope icon at the top right of the screen, or click on this link,Private messages, We are really busy at the moment and it will likely be a few days before I can get back to you. You'll need a valid email address and your BT account number. You'll also now have access to discovery+ through your BT Sport subscription. Connection charges may apply. 5. If you have purchased a Full Works plan with iPhone 12 between 16 October 2020 and 15 January 2021, the BT Sport app is included in your plan on top of your three Inclusive Extras. Welcome to EE | EE This package cannot be taken alongside BT Broadband with calls bundles, Line Rental Saver or Line Rental Plus. For new Fibre Unlimited customers that sign up for 12 months. Excludes outages, connection faults and home wiring outside of BTs control. Price from month 25 currently 89.99 a month. 12-08-2021 PromptCare operates between 8am and 6pm on weekdays and Saturdays. The old EE account can sometimes create conflict. The email will contain a link togetherwith instructions on how to link your BT account to your EE number"Also best check section 2 to ensure you are eligible. Prices and BT Sport content subject to change at any time. Compatible line required otherwise 49.99 connection charge may apply. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. Prices and content may vary. How to set up your email account manually Its your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. See full Home Essentials terms and conditions. For new Fibre 1 customers that sign up for 24 months. Your experiences may vary. Roaming- Travel Data Pass is a daily data roaming add-on available to all existing BT Mobile customers. e-billing required. begin 084,087, 09 and 118 have access charge of 31.35p per minute plus a service charge set by the company you call. Youll need to contact us to report the fault or home move. 4G connection required. BT Virus Protect works on compatible PC/MACs. You can cancel the offer at any time. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number. The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults. Data used will decrement from any plan allowances depending on how you access the content. a. install and connect your BT Hub and connect a device to the BT Broadband service; b.. demonstrate a working product and test your Wi-Fi signal; c. connect any additional kit for other BT products and services such as Complete Wi-Fi; d. connect your BT TV to the BT Broadband, including any multi-room boxes where applicable; and. See www.netflix.com/TermsOfUse for details. Compatible line required otherwise 49.99 connection charge may apply. A 1.5m ethernet cable will be provided to connect your TV box and broadband hub. EEs mobile network is the UKs most reliable mobile network and offers 5G in more of the UK than any other network. If installed prior to 31-Oct: Following a successful claim, your card will be sent to the broadband installation address. Not applicable for Hubs and Wi-Fi Discs purchased outright. How do I set up email accounts on my iPad? | BT Business Device limitations apply. Includes calls to landlines in 36 International destinations. When the Broadband installation service starts. Existing TV Box Pro customers that move from aerial mode to Internet mode may lose any subsequent recordings and settings. To get the BT Sport app, just download it from your devices app store: Once youve downloaded the app, login with your BT ID and password to start watching. Find out how to fix it, One little tap for complete control and all the help you need, Get all the help and support you need via the EE Community, Contact us and follow the easy steps to resolve your query, When you subscribe to BT Sport you can now watch, Enter your mobile number and the postcode your EE account is registered to, Enter the 4-digit pin we send to you and click Continue to open up a form, Enter your personal information, set a security question, and set up a BT ID email address, Click Continue and youll see a summary of your information, Well email you an activation request click on the, Answer your security question on and enter your BT ID (your email address) and password, A message will confirm your BT ID is up and running and ready to go. Available on selected enabled BT Mobile plans. Available via BT.com only. If you've forgotten your BT ID, or can't remember your password, here's how to recover them: Visit bt.com to recover your login details. 24 month contract. How to set up your BT Smart Hub - YouTube No Limits Plan available with selected mobile plans. For residential customers on a BT Calling Plan. The best part? The Broadband installation service is a standalone service and separate from your contract for the BT Broadband Service. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. 91% UK coverage. BT Virus Protect works on compatible PC/MACs. 25.05 a month. For new Fibre 250 with Halo3 customers that sign up for 24 months. 8. Unfortunately I am locked out of watching BT Sport on the go as it is associated with my EE account and restricts me to watching it on my EE device. Mobile network coverage required. No cash alternative. n = Skip to page navigation; f = Skip to footer; l = Search; 0 = Access keys; 1 = Home; 2 = My account; 3 = Contact us; 4 = Find a hotspot; 5 = Buy wi-fi access; 6 = Help and advice; 7 = BT Wi-fi for business; 8 = Terms and Conditions; 9 . Wi-Fi Calling also available on iPhone 5S and above - Wi-Fi connection required. BT Sport on Sky TV requires Sky box, active viewing card and 12-month BT Sport contract. Youll need to contact us to report the fault or home move. Payment by Direct Debit. Go back to: What can we help with? You may cancel your agreement for the service at any time before the engineer starts work on the installation. Price from month 25 currently 84.99 a month. @Longshanks0511when resolved I'll of course update the thread. From time to time BT Broadband customers will be able to access EE deals that are not available to any other customers. You will be responsible for reconnecting any existing devices or equipment you may have. Your spend cap is for data, minutes or texts beyond your plans monthly allowance, you can set a limit on what you spend. Optional 30 charge for an engineer install, if required. Offer, BT Reward Card & BT terms apply - www.bt.com/manage/bt-reward-card/, If installed from 1-Nov onwards: Following a successful claim, your card will be sent to the email account you signed up with. Price from month 25 currently 34.99 a month. Buy wi-fi access | BT Wi-fi Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). If you send me in your details, this is something I can help you with. Renews automatically until cancelled. Device limitations apply. Account set-up | BT Help Payment by Direct Debit. From month four you will pay the standard monthly subscription charge (currently 6 a month). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. During this process you'll need to move between your text messages, internet browser and your emails on your device to complete your BT ID activation. Offer is non-transferable. Prices and BT Sport content subject to change at any time. Includes BT Virus Protect and a BT Smart Hub. Package includes BT line rental and unlimited calls to UK* landlines for up to an hour. BT Virus Protect works on compatible PC/MACs. For new Fibre 100 with Halo 3+ customers that sign up for 24 months. And if you go over your allowance, standard charges will apply. For full terms seebt.com/legalstuff. Every plan comes with a recordable TV box (unless BT has already provided you with one). 15-06-2020 To block nuisance calls you need the Caller Display service to be active on your account. BT Sport:You can only accessBT Sport in the UK. Something went wrong. To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone. I've had a look around for information on this and found this BT and EE Special Discount document and section 5.3 in this says "We will send an email to the BT or EE account holder after we have completed your new BT broadband or eligible EE mobile order. Thats why, together, were working on built-in cyber security, equipping the UK with digital skills, and a mission to beat online hate. You'll get BT Sport Second Box at no extra charge for the first three months. Sky box and active viewing card required. Hi @Repmj welcome to the forum and sorry you can only access the BT Sport App on your EE device. Thanks for your help but going to try and call BT customer service to resolve. Or select the app as your Inclusive Extra if you have an eligible plan. Terms apply. For new Full Fibre 100 customers that sign up for 12 months. BT Virus Protect works on compatible PC/MACs. You'll then need to follow these steps or watch the video below to get set up: click on the link at the bottom of the text message, enter your EE mobile or tablet number and your postcode on the web page that opens up in your internet browser, youll receive a PIN by text message to your device - enter the 4-digit PIN on the validation page in your browser and hit Continue, enter your personal details including your address and a security question - you'll also need to use your BT ID email address, once you've entered your details press Continue at the bottom of the form and you'll then see a summary of your information, your BT ID email address will then be sent an activation request email and on this email click on Activate your BT ID now, answer your security question on the web page that opens, enter your BT ID username (your email address) and password, a message will confirm your BT ID is now set up and ready to use, download the BT Sport app in your device's app store and log in using your BT ID username and password to start watching. BT Virus Protect works on compatible PC/MACs. If you sign up to a new contract or renew your contract for a Landline (including call charges, features, add-ons and plans), BT Mobile (including plans, monthly add-ons, call, text, and data charges), BT Broadband, BT TV orBT Sport (including TV and Sport add-ons) the monthly price will increase each year from March 2024. NOW Boost:For customers with NOW content. Payment by Direct Debit. Includes BT Virus Protect and a BT Smart Hub. 4. Subject to availability. Once the installation work has started any applicable installation charges cannot be refunded, and you will be liable to pay this. No results found but hit enter for the most relevant articles. 28 day minimum term. The BT Sport app includes BT Sport 1, BT Sport 2, BT Sport 3, BT Sport/ESPN and now has Cricket - The Ashes. Fair use policy (calls over 600 minutes a month will be charged from 6p a minute) and Terms and Conditions apply. Compatible line required otherwise 49.99 connection charge may apply. Available to new and existing standard BT line rental customers. on BT Virus Protect works on compatible PC/MACs. BT Virus Protect works on compatible PC/MACs. As an existing BT broadband customer, you can get exclusive offers on selected EE pay monthly mobile plans. Payment by Direct Debit. You'll use your email address and password to Log in 2 Confirm your account - we'll send you an email, open it and click the 'Verify you email address' link within 24 hours 3 Connect your account Good to know Payment by Direct Debit. For new Fibre 2 Unlimited customers that sign up for 24 months. Terms apply. If we need to change the installation date, we will try to contact you as soon as possible before the scheduled installation date. E-billing required. PromptCare is not available on telephone lines provided using fibre technology. A Netflix Basic plan, watch unlimited movies and TV shows on 1 screen at a time in HD. The six months starts as soon as we receive your request for Britbox. To get all the action, reply to the message and well text you a link to help you create a BT ID. 14h29. You can register via the EE website or the My EE App, Create an account enter your name, email address and a password. Smart Hub 2: available to Halo 3+ customers who dont already have one. See landline details. For new Fibre Essential customers that sign up for 24 months. 64.99 a month from month 25. Includes PromptCare, Choose to Refuse, SMS alerts, Premium Rate Service and International Call Barring. Enter your EE mobile number in the Your phone number field and answer the security question to recover . GVS Prepaid Ltd.s company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD. To register for My EE follow these 3 simple steps: Ask questions and share tips with other people 24 hours a day. BT Virus Protect works on compatible PC/MACs. Big EntertainmentAMC plus the latest award-winning entertainment and Sky Originals from channels including Sky Atlantic with over 300 Box Sets and all Sky Cinema channels with over 1,000 movies on demand and over 30 new movies added every month from NOW. Customers who use Call Barring should note that calls to 1571 will be barred under outgoing Call Barring option 1. 24 month min term. Text SPORT to 150 and follow the instructions. Includes Unlimited Weekend Calls, BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Unlimited Minutes:30 day minimum term. Offer is available for six consecutive months. Alternatively, if you don't want to wait you can give BT a call on 0800 800 150, Announcements, Guides & Community Updates. If after 60 days we cant get you back to the speed we promised well give you a 20 Reward card. If there is a delay in performing the service for reasons outside of our control then we will let you know and take steps to reduce the delay. EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends. Some channels that are available in aerial mode may not be available in internet mode. 700 inclusive anytime minutes to UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. Go to our email log in page > to log in to your BT Mail inbox. To cancel, go to My BT and turn off the auto-renewal. Requires 50 activation fee upfront. Compatible line required otherwise 49.99 connection charge may apply. 39.99 a month from month 25. You can use the app to browse and get the latest news. Compatible line required otherwise 49.99 connection charge may apply. You'll need to set up a BT ID before you can use the BT Sport app. It's our way of saying thank you. BT Halo Mobile benefits I am an existing EE customer and had BT Sport on my mobile as part of my contract with them and just recently I have joined BT (broadband and TV). Only available on Fibre Broadband plans, minimum speed threshold of35Mbps apply for TV Box Mini, speeds of under 35Mbps (but above 23Mbps) may be offered an alternative. Once youve set up your BT ID, its easy to enjoy discovery+. To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone. All about fibre broadband The Call Return feature of BT 1471 costs a fixed fee of 35p. Price from month 13 currently 34.99 a month. (Entertainment 9.99pm; Cinema 9.99pm; hayu 4.99pm; Boost 6pm). You can end your subscription to BT Sport Second Box at any time subject to 30 days' notice. Well apply this charge monthly until you ask us to cancel the BT Sport app. Best of Both | BT & EE Partnership Prices and terms subject to change during the contract term. Following a merger in 2016, EE became part of the BT Group. NOW account required andterms apply. Account set-up | BT Help Help and support Email Manage email account Account set-up What do you want to set up? NOW Entertainment RRP 9.99 per month, NOW Cinema RRP 9.99 per month, and NOW Sports RRP 34.99 per month. Your Profile - BT Broadband A Netflix Standard plan, watch unlimited movies and TV shows on 2 screens at the same time in Full HD. Accounts must be registered in same name and address. Outside of the UK, BT Sport and BT TV customers can no longer stream content via the apps or web players. Officially licensed by Airbus. Discount applied after any other valid offer on the monthly price of the EE plan only excludes upfront device cost, out of bundle call charges and all other costs. 21.99 a month. See bt.com/prices for more information. Prices and BT Sport content subject to change at any time. Compatible line required otherwise 49.99 connection charge may apply. EE Limited. You'll get access to the best live sporting action from the following: discovery+ streaming Entertainment and Sport. Please enter your postcode below. Mobile plan prices may change at anytime during the contract. If you watch Netflix on a TV box it will not count towards your broadband usage. Excludes Multiscreen. That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%. Yes you can add yourself onto the account as a authorised contact by creating yourself an online billing account for the BT Business website. BT Sport is 25 per month for access on multiple devices with BT Sport Ultimate included. One minute minimum call charge. Check your speed at bt.com/speed. One minute minimum call charge. See BT.com/legalstuff. For new Fibre 2 customers that sign up for 12 months. Terms apply. BT Support - How to set up Complete Wi-Fi - YouTube AMC plus the latest award-winning entertainment and Sky Originals from channels including Sky Atlantic, all Sky Cinema channels with over 1,000 movies on demand, the biggest live events on 11 Sky Sports channels, all in full HD, from NOW. Currently working for BT / EE Mobile, partnering with a number of key vendors and a number of stakeholders managing in life solutions and also 4-5G development, now and for the future. I've looked all over MyBT and I'm b**gered if I can find a link or page that sets the process up. See. Includes Unlimited Weekend Calls, BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Payment by Direct Debit. You are only eligible for a free trial if you are a new or existing BT TV customer, taking the following NOW Memberships: NOW Entertainment, NOW Cinema, NOW hayu and NOW Boost. Offer excludes existing BT Sport Second Box customers. One minute minimum call charge. Search again We want to make the internet a safer place for everyone. BT Virus Protect works on compatible PC/MACs. A 26.58p call set up fee applies. Netflix Basic plan, watch unlimited movies and TV shows on 1 screen at a time in HD. I have sent you a private message with instructions on how to contact me. It may take up to 30 minutes. Payment by Direct Debit. If you don't want your UK Add-On to renew automatically, you'll need to contact us to cancel it before the date of your next BT Mobile bill. Openreach Broadband Systems Offline 22 July 2022, Openreach Broadband Support systems offline 19 March 2022, Openreach Broadband Support systems offline 22 January 2022. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK. Ireland is the Republic of Ireland. Customers will be charged for any unreturned equipment if they decide to cancel. And a BT ID gives you access to nice extras too, including: - Over 5 million BT Wi-Fi hotspots in the UK (free to BT Broadband and BT Mobile customers). AIRBUS and other Airbus product and service marks are protected trademarks of Airbus. Payment by Direct Debit. The Special Offer can either be an Exclusive Deal or a 10% discount off EE plans. Adding authorise person to an account - BT Business Community Mobile network coverage required. You'll need to activate and download this service, it may not work with some computer or mobile systems. You are not eligible for a free trial if youve had one before on a selected Membership via BT TV or NOW, or if your free trial is on a selected NOW Membership which you have already had bundled into a TV package. No hayu and limited Kids content available. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs. Unfortunately I am locked out of watching BT Sport on the go as it is associated with my EE account and restricts me to watching it on my EE device. Likewise, if you or your users have already benefitted from either our three or six free months offer, the offer is not available. Line Rental included in monthly cost. See bt.com/prices for more information. With BT and EE joining forces, we can give you a better connection with Hybrid Connect. Payment by Direct Debit. Enjoy great-value wi-fi broadband internet access with BT Wi-fi List of . Forgotten BT Sport password | EE Help | EE Business Terms apply. Available to new and existing BT customers that sign up for an 18 month minimum term. Its your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. 12-month minimum term. BT and EE have collaborated on projects including Hybrid Connects unbreakable wi-fi. Details of charging can be found on the Tariff Guide. You'll need to activate and download this service, it may not work with some computer or mobile systems. Yes, both BT and EE use the same mobile network and infrastructure. Includes HD content and Dolby Atmos on selected events, minimum line speed and compatible device needed.