" /> I doubt if complaining to BT would be effective. Having BT Youview Box Problems? Here's How to Fix It! - Aerialforce You'll get our best-ever TV box Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. I have a BT TV pro box and am having recurring issues streaming content from via the Now TV app. Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. Remove the screw near the back of the PCB and the one near the front panel. Switch on the power switch on the back of your box and a red light should appear on the front. The drives listed above are all 2.5 drives so they are the correct physical size. Box keeps going into standby. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. So count me as completely and utterly confused! Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. I am thinking of signing up with BT before midnight tonight. Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. Many Many thanks! He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. To help this run smoothly, make sure: Your box is plugged into the mains and the power switch on the back is switched on. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. height: 1em !important; Thanks for the feedback Keri! Choose preferred time limit from 2, 3, 4 or 12 hours options. Welcome to our best TV experience yet. Im out of contract, and dont mind buying a new box (the current one has served us well) but I want to see if theres a way I can save the recordings. The chips inside an SSD can only be written to a limited number of times. FOR SALE! I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. The aerial cable is securely connected to the Aerial In/Antenna In port. In the end after speaking the with the second CS agent I decided on balance to keep the anytime call package but Im still shocked that a CS agent could mislead a customer so badly. My PVR has started to boot loop. HDMI - After this, you're going to want to connect both the audio and video of your TV to your Youview box. The PCB is covered with a heatsink/RF shield. Release both buttons a few seconds after the BT logo appears on the TV screen. Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? Just to update things further, my new drive is refurbished and was formatted in Windows. Followed these instructions to replace what I thought was a damaged hard drve. Great instructions! Replaced the hard drive with one pulled from an old laptop. "version": "4.9.18", Thanks for the info I have changed the drive but the maintenance mode does not some up does the disk have to be formatted? Weber County Sheriff Jobs, If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. This is due to the fact that the hard disk is being continuously written to while the box is on and a live channel is selected, even if not specifically recording a programme. Microsoft and partners may be compensated if you purchase something through recommended links in this article. Thanks seems not enough praise. Just replaced the drive in my YouView box using the above clear, concise instructions..! Does the YouView box work after leaving BT? BT YouView+ box review | Uswitch It's also on retail PVR set-top boxes from Humax. All working, thanks it certainly helps having people like you around that will take the time to assist others. Read our cookie policy. I found them when our box started humming a tune and I wanted to know how to take the thing apart. Humax HDR-2000T Freeview HD TV Recorder | eBay Using Ultra HD See all Set up results Was this helpful? Teslin Fake Id, Had nothing to lose so I released it gently but it still didnt work when refitted. They have a limited lifetime number of writes available so the continuous recording to disk that happens while watching live broadcasts (which allows you to pause and rewind live TV) might prematurely wear out the SSD. Or is there a message on the TV screen? A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. The same applies to YouView boxes and the new BT TV Pro 4K box. Unplug and reconnect power to yourbox. Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. The short machine screw goes in the back panel. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. If I buy a new dtr t2110, and follow your instructions to swap my existing hd into the new box, can I save my recordings?Im This site uses cookies. In the long term a computer-type hard drive will fail before an AV grade one when fitted to your YouView box. That is completely untrue. West Sussex The second email is the follow up with the instructions on how you can return it. (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); Try these steps and we'll check again: Check your cables Retune your channels Further help See all On Demand results Was this helpful? I started to get very nervous it wasnt working at this point as it seemed to be taking forever! It is also applicable to the similar looking 4K Ultra HD BT YouView boxes (DTR-T4000) which have a 1TB hard drive fitted. When I follow the procedure to enter maintenance mode I get a blank screen. Get in touch Need more help? Votre adresse de messagerie ne sera pas publie. Box now perfect. Don't let them bully you into forgoing the full use of your YouView box. perfectly quiet, its lovely. I read that the beeping probably means the HD has failed. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. Find many great new & used options and get the best deals for Humax HDR-2000T Freeview HD TV Recorder at the best online prices at eBay! BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users. border: none !important; Mine actually had a Seagate ST500VT000 fitted. It was able to see the (many) partitions on the YouView drive, which was a good sign. BT Player only available to BT broadband customers. Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive After the recent price increases I chose to take advantage of leaving penalty free as my Wife has been complaining to go back to Sky for most of the last 2 years. Thanks you for the amazing instructions. The Youview box has an extensive library of on-demand TV Programmes, films, and much more. Thanks, Hi I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } Brilliant guide many thanks for publishing. How To Become A Commercial Diver In South Africa, Thanks for the guide. After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! thanks again. Very clear instructions. Visit our full contacts page here. I am stuck with scart interface. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive ok thank you so i will lose all my recordings but any more i make will be ok ? Turn the power on using the switch found on the back of yourbox. } else if (window.attachEvent) { display: inline !important; .woocommerce .woocommerce-message::before { color: #22a9f7; } It happened fairly soon after the latest update that was released at the end of Jan 2021. I originally replaced the drive with a 500GB WD black I had knocking about. Hi all sorted now there was a loop on my broadband before it entered the house. Now with TALKTALK paying 8 a month for my Phone and Broadband. Sourced one from eBay for about a tenner. I get the waking up screen, then it goes straight into m mode. Hi, Some people have had success cloning the old drive to a new one link. If youre using Powerline adapters, make sure these are connected also. BT Vision+ Pace DiT7431/052B Digital Freeview Box Receiver 160GB HDD Recorder The 165960205623 BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $24.71. The new hard drive wont be damaged by installing it in the YouView box. It has the title of 'How to return your kit'. box-shadow: none !important; Unlike the set-top box of old, YouView tries to give you the best of both worlds: digital and IP TV. It's annoying, frustrating, and quite frankly, definitely a mood-killer! During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. Within three seconds press and hold the power button on the front of the box and hold both buttons. Also worth noting as an aside that the first customer service agent told me that I only had a weekend and evening call package (wrong!) The four longest screws go in the bottom of the case. My box got into the loading loop and beeps several times after switching it on. I have spoken to them already about something else. Is that to be expected? Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. Was about to empty my bin, where I had dumped my faulty box when I read your blog. Any feedback welcome- thanks. And if you cancel your contract it is only these services that will stop (in this case BT TV). All you need to know about BT Youview Box - Roams Now you can see the original YouView hard drive. }); })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); Box keeps going into standby - YouView Support Getting Ultra HD What content is available in Ultra HD? Alan Sugar - Wikipedia Excellent repair advice works perfectly now. Maintenance mode not coming up when down arrow pressed. After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. When you press the power button to enter maintenance mode the screen goes black and it never comes up. How To Become A Commercial Diver In South Africa, Let us know how the SSD survives. You can also access Netflix, Now TV, and other quality content from it. http://community.bt.com/t5/YouView-fr. If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. Thank you for the excellent guide, well written and easy to follow, I know have a working box once again. To check signals, follow the steps given below- Open Menu on your ViewBox, and then head to Settings. The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. We need to access Maintenance Mode from the start up screen. Assuming youre already with BT for your Broadband, then the costs are as follows: TV service: Either 4 a month (basic service) or 12.50 for the unlimited service. A few black screens as it reboots, but if you are patient it gets there. Not sure what box model you have? Please leave and tips, comments or questions about replacing YouView hard drives below. !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;rYou view box. BT | The Motorhome Fun Club. I wonder if the programs recorded on the old hard drive could be saved??? Disney Star Private Limited is an Indian media conglomerate owned by The Walt Disney Company India subsidiary of The Walt Disney Company. [CDATA[ */ Les champs obligatoires sont indiqus avec *, Adresse: It started ok, went to M mode, I chose the top setting and bingo, box worked AND kept all my recordings. I had put my bt box in the bin then came across this website. After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. ITVX: How to watch Love Island ITX, NollyHow to get ITVX on TV, what So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Just fitted a new Seagate drive following your instructions and Im back in business again! .woocommerce ul.products li.product .onsale,.woocommerce span.onsale,.woocommerce #respond input#submit:hover, .woocommerce a.button:hover, We just replaced ours with a spare Intel SSD and its up and running again. Very helpful thanks. Dream Mat Mousse Quelle Teinte Choisir, Havent tried the option with removing recordings yet. The 320GB HDD in my neighbours Talktalk DN372T failed. Ordered one of the recommended drives and installed and fully functioning very quickly. #parallax-bg { background-image: url('http://www.centreyasmine.com/wp-content/uploads/2017/05/cropped-20170513_1541180.jpg'); background-repeat: repeat-x; background-position: center top; background-attachment: scroll; } #masthead { margin-bottom: 449px; } Easy to swap out. I came home and my DTR T2100 was on with a blue light showing, but the TV wasnt receiving a signal from it and it didnt respond to the remote or any button presses. How To Become A Commercial Diver In South Africa, Glad you got your YouView box repaired Ray! It looks like you're new here. Remove the lid. Does this post mean a BT customer can keep the BT Youview box when their contract is up? Video released for Waterpik WP-450 Battery Replacement, Waterpik WP-450 Battery Replacement Guide, Making your Blu-ray Player Multi-Zone or Multi-Region, How to Make your LG DVD/Blu-ray Player Region-Free for DVDs. I tried all 5 options in M mode and kept getting the same answer. By continuing to browse, you are agreeing to our use of cookies. Sony Bravia Kd43xe8004 43 Inch Tv : Reasonable Picture, Dreadful Sound Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . Why YouView; . It worked a dream. Hi, From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. This I think was preventing the box seeing it and formatting it. Fortunately I had an old 2.5 HDD lying around and it has now been put to work. Switch on your TV and pre-select the correct HDMI input for your YouView box so you can see what the box is doing while it powers on. We know how important recordings are so we do offer options to keep your recordings. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. My BT TV package was finally cancelled on 18th November and I can happily report that all of the PVR functions and catchup services still continue to work on the YouView box. http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. And BT reps have publicly stated the box will continue to work. We thought it would . I wonder if TRIM optimisation has be running on the SSD? 11 and it clones hdds ssds and NVME ssds too. Just repaired my box with a new hard drive from eBay for 23 following your instructions and works a treat! I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. All Rights Reserved. I got part way through the set up but it keeps saying I am not connected to the internet. Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. There is no point even trying. Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. } window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.centreyasmine.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.9.18"}}; Everything else will continue to work perfectly. Checking your box model - YouView Support This site uses cookies. 10h30. One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. window.wfLogHumanRan = true; youview box after leaving bt - centreyasmine.com A reboot is often enough to fix this issue. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. Many thanks for your article. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. These are also AV grade drives and are available online through eBay here. It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. You might find upon opening your box that the faulty HDMI output could be a broken solder joint on the connector which is simply remedied. Ethernet - Next, you'll want to go ahead and connect your ethernet port to your Youview box. Worked a treat for my youview box thanks , Hi They have nothing to do do with the functionality of the actual YouView box itself. In BT 's case the operator will charge up to 50 for their broadband routers and up to 115 for their YouView TV set-top-boxes, although you can of course simply return them when switching away and avoid the fee entirely. Visit our full contacts page here. You should now have a fully repaired YouView box! You can get to the cog by pressing Up and right after opening the Menu. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. Thanks for the info which was clear and easy to follow and saving me a load of cash.
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