More details on eligibility can be found on the councils website. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. For example, card cash accounts, post office accounts and most savings accounts will not. Sometimes we may call or text you. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. We've matched the postcode to London Borough of Croydon. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Croyctax@croydon.gov.uk. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. You can get information on their. If youre paying bills via direct debit youre not that poor. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". CR12345678). We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Contact us | Croydon Council How much is your council tax increasing by? I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Hide, Send feedback directly to the content team using our website feedback form. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. If agreed the new scheme would start from April 2022. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Try contact-the-council@croydon.gov.uk email address. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. NEW Help improve this site by The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Enter your email address to subscribe to this blog and receive notifications of new posts by email. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Croydon CR0 1EA You should never give out your bank details by phone or by text. How to do a rebate of any kind by a method that will not cost too much administratively? 5. Check your bin collections - Croydon Council On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Choose how to pay your Council Tax | Croydon Council How Council Tax works: Paying your bill - GOV.UK Message us Use our form to send us a message about our services. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Telephone: 020 8726 7000. Your progress has been saved. Call us. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Do not close this page if you would like to continue. pic.twitter.com/5PFiLmGWCv. Hide, Send feedback directly to the content team using our website feedback form. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? Please take part in our quick survey (it wont take you 10min, like the councils form!) Contact us | Croydon Council Plans to increase council tax in Croydon by 15% have been approved by the government. If you are emailing us with your change of date then include your name, account number and preferred date. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Return to a calculation/claim you have saved. Email: croyctax@croydon.gov.uk. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Unless hes on a promise and has to apply for payment of his wages via a website. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. But as Inside Croydon has reported, there are still many . Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Further details will be. You have rejected additional cookies. Which seems at odds with reality. A Penalty Charge Number must be entered. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. The first is a calculator which can give you an idea of what you may be entitled to. Croydon Council | 11,570 followers on LinkedIn. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Send us a message; Other ways to contact us . You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. You can check your balance, instalments, payments and view bills online 24 hours a day. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. NEW Help improve this site by If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Posted on January 12, 2023 by insidecroydon. The service will be back online shortly, please try refreshing the page in 15 minutes. giving feedback Croydon residents are reminded to be aware of council tax rebate scams. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. From: Valuation. She said: I will be voting against the 15% rise in council tax. Contacting your Valuation Office - GOV.UK I also tried to set up an account with grantapproval.uk. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Bernard Weatherill House 8 Mint Walk. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. Have you received your emergency energy Council Tax refund yet? Other ways to contact us. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Local authority Council Tax contacts | GOV.WALES Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. 10 All the above. 7. Bernard Weatherill House 8 Mint Walk You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. We use some essential cookies to make this website work. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. The 10,000 signature threshold for . "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. For example, Croydon Council has been given permission to hike council tax bills by 15%. At conservative gathering, Trump is still the favourite. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. This includes those who receive Council Tax support., Hi Dear Sir or madam. Payment line:0345 300 0614 (option 3) The BBC is not responsible for the content of external sites. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. But on May 30, the council invited residents to complete an online form to receive their rebate payment. If you wish to simply change the date of your Direct Debit, contact us. Councillor Mark Watson, cabinet member for communities, safety and justice. 1. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Contact us. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. Hide, Send feedback directly to the content team using our website feedback form. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. Hundreds of people descended on . To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'.