The Home Depot Service Centers in U.S.A. I can appreciate the frustration but my sympathy is limited. this system constitutes consent to such monitoring and auditing. My house came with a washer and dryer that were out of warranty; I expect to be able to get parts and service them for years to come, and I have. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I have called 8 times and every time I am told it will go out the next week. Please ensure your tools are registered. ECHO USA Dealer Locations | Professional-grade Outdoor Power Equipment POPULAR SEARCHES Chainsaws PB9010-T X-Series US Alabama Arkansas Arizona California Colorado Connecticut Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Missouri Mississippi Montana Enter your city, town or postal code. EGO Outdoor Tools & Equipment at Lowes.com The CS1804 chainsaw is top rated and worked well - when it worked. Service Centers Bought a two stage snow blower which broke. I got the multitool four years ago (Combi strimmer, hedge trimmer, pole chainsaw) and added the long blade hedge trimmer and chainsaw a year later. 2. Click here to check your account. This Ego Power Plus mower's touch-drive technology makes it easy to operate without exerting a lot of force. Thought I'd try and be green and buy an electric lawnmower. Find Local Service Center The store will not work correctly in the case when cookies are disabled. Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206 . After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. I am on my 8th phone call (each with a huge wait) with a rep to replace , Talk with other EGO owners, find answers, and share your tips. Find Local Service Center I've tried to troubleshoot it a little myself using the EGO online forums and Google (reset handle clamps, clean out the underside, lubricate the rotor assembly) to no avail. Mega disappointed. Find Local Service Center Selling my 3 EGO products and going back to gas. 877-487-8275 Search their inventory, request a quote or browse their website to find your new golf cart. Weird every Home Depot in my area is an EGO repair center. Might be half decent compared to a Black & Decker plug in electric with a single string head, but for trimming all day Im gonna stick to our heavy, noisy gas trimmers. 9.00am to 5:00pm (Monday to Friday) Dealer Inquiries I cant even adjuat the carb on my string trimmer. Find Local Service Center. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. Online help is always available from our community of EGO users. EGO - Walmart.com Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. It had a hard time pushing through really dense grass when it was at its end of life and would shut off all the time. 866-206-2707 Find Local Service Center Ego customer service and replacement parts Has anyone successfully ordered replacement parts for an EGO tool? Five months into it my edger stopped working (no power, dead as a doorknob). It was great until the battery failed and because it was under warranty, I contacted them. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. Step #2: Cool The Engine and Remove Air Filter Cover. 1-800-223-5168 800-864-1649 The EGO push mower is a great investment for those who want a well-performing, powerful, and versatile mower, but are on a budget. Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. NEVER BUY THIS AGAIN. Give Praise. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. Find the best contact information: Ego Lawn Mower Service Centers. We employ both AI and big data in proofreading the collected information. Twice, they have made an order but failed to complete it. For the best experience on our site, be sure to turn on Javascript in your browser. EGO Power Plus 21-inch Mower Repair - YouTube If you think you will need warranty service this is not the brand to purchase. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it. Give your drivers seamless experiences by integrating turn-by-turn navigation powered by Google Maps right into your app. Scale confidently, backed by our infrastructure. Best Lawn Mower Repairs Near Me - Yelp The problem is this is not as profitable as selling new equipment and forcing obsolescence. Repairs seem impossible: the selling companies don't have the ability, can't get the parts, and EGO itself is almost impossible to contact. you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. I am not exaggerating when I say I have a near 1:1 sale to repair average. Cancel Close Case. Find Local Service Center Right after Christmas and after 9 months of usage our 42" ZTR mower just stopped working. Select product category from the above options. We also ensure all reviews are published without moderation. The store will not work correctly in the case when cookies are disabled. . Lawn care professional here, we field tested an Ego string trimmer, the battery overheated with 15 minutes of use and gave us the red ring of death. site will provide the address of a USDA Service Center and other Agency offices serving your area along with They have a longer , There are several reasons why your lawn mower might not start regarding insufficient power. Step #4: Clean The Fuel Bowl and Nut. PS I tried to log into my account. What would you like to do? And because Google Maps reroutes based on real-time traffic, drivers can complete trips faster and get more rides in. I've had to replace two batteries though (both under warranty) so I wouldn't say they're a perfect company by any means. Warranty Policy | EGO POWER+ (717) 569-3359 I then try to open a new account to log init won't let me as I already have an account associated with my e-mail. Has to be a repair center, which is apparently not all of them. HP Service Center Locator - United States | HP Support This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Bring the real world to your users with customized maps and street view imagery. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. When Is the Best Time to Buy a Lawn Mower? The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. These issues have been occurring since the start of ego and I have yet to see improvement. Unlike the gas power head than can accommodate a hard blade edger, hedge trimmer, small leaf blower, pole saw & power broom to name a few. 18. Find Local Service Center $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Rant: impossible to get Ego lawnmower repaired : r/lawncare - reddit I purchased the EGO self-propelled Mower. We later learned that it was 3 weeks before the service provider picked it up. Categories; List of Cities; SIC Code (Industry) Business Documents; . BBB reports on known marketplace practices. If you have a problem with your mower while it is under warranty, the home improvement centers won't repair it for you. Like all tools and equipment, products sometimes are in need of repair or replacement. I'm all for going green and such but a gas mower has never let me down. With over 25 million updates from over 1,000 sources every day, Google maps have the up-to-date information the users need, right when they need it. Also I have experienced time and time again new units failed right out of the box. Ego Work Glove Large. Give Praise Love your EGO tool or a specific feature? EGO Reviews | Read Customer Service Reviews of egopowerplus.com 1.Visualize the world with rich, accurate maps. They will simply refer you to the manufacturer for technical support or to a local service center, like taking your car to the dealer for warranty work. Find Local Service Center. Create an account to follow your favorite communities and start taking part in conversations. This is an Official United States Government System, which may be used only If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. Google Maps is a web mapping service developed by Google. Warranty should not be the end of life of a tool. Information provided by various external sources. JavaScript seems to be disabled in your browser. Find Local Service Center Find Local Service Center So, I loosen the blade a bit it worked for a while then began to rattle as it came loose? You will find contact quickly with the information you need. I am at a point where if I don't get any progress immediately, that I will have our attorney get involved. Account Center | EGO POWER+ Welcome to the EGO Community Talk with other EGO owners, find answers, and share your tips. , See Also: Tech Support Preview / Show details, Ego Lawn Mower EGO Power+ mowers are powered by an advanced lithium battery with a unique shape and stay-cool technology that provides power for longer. 877-346-4814. EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. on this system may result in criminal prosecution. Contact Us | EGO Patented battery technology delivers gas power and performance plus longer run times. My point is, that if these companies were truly trying to be "green", they would create easily serviceable products and available replacement parts. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. (866) 950-3835 Date of experience: January 02, 2023 PB Peter B 1 review AU Jan 27, 2023 Batteries are garbage Unauthorized modification of any information stored Enter a location to find a nearby echo repair center. What would you like to do? 800-950-4458 The echo repair center locations can help with all your needs. 8:30am - , See Also: Customer Service Preview / Show details. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. Look for a picture of a phone on the box (see this video for details: https://www.youtube.com/watch?v=JtLkT5X4MQw ) RD. Batteries are garbage. What would you like to do? +$9.99 shipping. I did the Greenworx battery mower and really liked it. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). Lawn Mower Repair On Tennyson in Hayward on YP.com. I've been happy with my EGO products but I would discourage anyone looking to buy EGO products. USDA Service Centers are designed to be a single location where customers can access the services provided by 877-754-5999 We love hearing from our customers, dealers, and the media. Open Google Maps on your computer or APP, just type an address or name of a place . The wonderful world is all around you, waiting for you to discover. It worked great for about a year, but now it won't start up, displaying the "overload" yellow LED. 844-927-3629, Lawn Equipment Technical Support Resources, How to Get Parts for Your Lawn and Garden Equipment. Find Local Service Center Help your drivers get from point A to Z faster and safer. Find My Store. For the best experience on our site, be sure to turn on Javascript in your browser. Self-Propelled 2-Stage Snow Blower With Peak Power. This service is provided by the USDA-Office Information Profile System. It has a large 21 cutting deck, which is perfect for people with larger lawns. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. (866) 788-7394 We offer several options to fix your RYOBI product. To find your closest Service Centre, please follow the steps below. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. The EGO push mower is one of the best out there, and its also one of the least expensive too. Find Local Service Center Not a way to run a company. This company is truly a joke save your money, energy and time ! Might be good for light residential use but for a lawn contractor its akin to a fisher-price kids toy. This web site will provide the address of a USDA Service Center and other Agency offices serving your area along with information . The ego is lightweight and quiet yes, but thats where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. Especially with EGO customer service not being of any help even if it's past warranty. If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you. Find Local Service Center Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. Find nearby echo repair center. Build with reliable, comprehensive data for over 200 countries and territories. Find Local Service Center EGO lawn mower battery charges in 30 minutes. Find Local Service Center Check out snow-clearing tools with top-rated performance and the power of gas. 1-855-EGO-5656 Even when its on its last legs, i can still get a cut in. Be the first to know about new products and innovations. 10:00am - 6:00pm EST (Saturday and Sunday). As a newer brand, they are screwing their reputation, which is so important for new business, but also leaving money on the table because if anyone has to replace a 3 or 4 year old snow blower because it can't be serviced, they sure as shit won't be buying that brand again. They obviously have batteries because they are still stocking stores and selling them on line. We have been told it has been fixed and that the service provider took it back to Lowes. Torn between two businesses? ECHO USA Dealer Locations | Professional-grade Outdoor Power Equipment We recommend it's best to contact them in advance to confirm . $26.99. Click here to check your account. They were a bit pricey retail ($5-600) so I thought I'd save by getting one second hand, an EGO LM2000, for about half that price. for authorized purposes. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. (800) 411-0150 Yeah I should probably note that not all electric lawnmowers have the serviceability problem. Ego customer service and replacement parts : r/egopowerplus - reddit We rebuild all types of EGObrand batteries. STIHL doubles the warranty if you are a residential user, register the unit at the time of sale with the store (use the touchscreen if they have one), and buy some motomix or STIHL two-cycle oil. Packed up my lawn mower and went home. Find Local Service Center 802-375-2748. Be the first to know about new products and innovations. Find Local Service Center Please check your "promotions" folder if you do not see an email from us in your inbox. Or even better, join a local guide program to share your favorite stores. 866.649.1918 Ego Snow Blower Skid Shoes For Uneven Sidewalks And Gravel Driveways, Compatible With Ego 24 In. Although i will say i have a battery powered blower and trimmer which i love because i dont use them often. Send your BA5600T battery to us and let us make it work as well as new. USDA Service Centers are designed to be a single location where customers can access the services provided by the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. We were instructed to bring the mower back to Lowes, where it was purchased, for the Ego appointed service provider to pick up and fix. Be the first to know about new products, innovations, and offers. https://www.stihlusa.com/WebContent/CMSFileLibrary/downloads/Limited-Warranty-Policy.pdf. Ego finally relented and referred me to their local service center. Extremely difficult to get any help from this company. Find Local Service Center Zero follow through or contact afterwards. Find a Samsung Support Center | Samsung Canada information on how to contact them. (800) 387-6018 I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. Looking for more information? EGO Reviews | Read Customer Service Reviews of egopowerplus.com This is why I remain fond of my decades old gas powered equipment. Welcome to RYOBI's Service Center locator, we're happy to assist you. Find Local Service Center Contact a location near you for products or services. Press J to jump to the feed. The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. 920-756-4688 I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. I'll probably take the lawnmower apart and do some tinkering myself, but if I have to get another lawnmower, I will go with an established brand with an electric model like Stihl. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. Find Local Service Center These machines require better electrical components as well as a shear pin for the two stage blower impellers to allow for inevitable small impacts of hardened snow or small pieces of ice. The equipment is equipped with high quality build materials. Authorized Service Centers for Batteries? : r/egopowerplus $336.00 Quantity Add to Cart Description Reviews Rebuild Service for an EGO BA5600T battery pack. EGO Power+ is the next generation of cordless outdoor power tools. POWER+ 56-volt 765-CFM 200-MPH Brushless Handheld Cordless Electric Leaf Blower 5 Ah (Battery & Charger Included) Shop the Set. Looking for a place to eat? Find Local Service Center Find a echo repair center near you today. EGO is a registered trademark. (305) 392-2525 I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. Register your product, access your account, learn how to contact us, get warranty info, find SKIL manuals and parts, or request service for your SKIL tools. Customer Service Request. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I can only imagine how annoying it is to have to charge those giant mower batteries after every one or two cuts. Check out our library of quick how-to videos. Check them out here! 3 times still waitingfor the log in to go through. After some back and forth they called EGO. I'm really happy with these tools. Chervon | Complaints | Better Business Bureau Profile ego | Jay's Technical Talk - Summet Customer Support For online customer support, please email support@egopowerplus.com.au Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). 403.784.3518 My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. 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Use them for routine maintenance (i.e. Find Help Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. As a technician I see way too many ego pieces of equipment in my shop for repair or replacement. Press question mark to learn the rest of the keyboard shortcuts. Step #1: Check The Mower Carburetor Before Cleaning. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. I finally found one HD the next county over that is one and said theyd evaluate it, but they need to ship it to Phoenix to do so. They say you have a warranty then give you the run around two supervisors at that! All rights reserved. 2023 Trustpilot, Inc. All rights reserved. Find Local Service Center Service Centers - RYOBI Tools 650 blower lasted less than a year their customer service is worthless. +$9.99 shipping. The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. Then it's a "BTW" moment buy a torque wrench for an additional 50.00 to 100.00$ at Lowes after spending 569.00$ so that you can change the blade. Share Ideas Be the first to know about new products, innovations, and offers. Attention GMAIL users. Claim your profile to access Trustpilots free business tools and connect with customers. the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. Ugh; better than nothing I guess. Phone number was not in service, and apparently out of business. Get started Not sure what's wrong?. Mower has an issue. Step #3: Detach The Carburetor From The Lawn Mower. I have their trimmer and blower and I really like them. Find Local Service Center The only time I had an issue with my EGO and "overload" was near the end of the warranty when the battery started to go. (888) 407-7626 The Government may monitor Store locations - EGO