Apple is working on a redesigned version of the larger-screened iMac that could bring back the "iMac Pro" name. This cookie is set by GDPR Cookie Consent plugin. After diagnosing the device, technical specialists explain the repair options that meet the customer's needs and offer advice on the best course of action. The ideal candidate will have in-depth knowledge of Apple products and software, as well as excellent customer service skills. This provides the opportunity to progress as you grow and develop within a role. I agree to the Privacy Policy & Terms and Conditions. The exam costs aren't as crazy as CompTIA. Flexible hours, amazing people and union team, as well as a feasible work-life balance that . You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. I have always loved Apple products and when looking for a new job, Apple stood out among the competitors. After concluding the final interview I was informed that I had made the cut, and would be starting with the company the following week. Top Notch Staffing Inc Program Specialist (Technical Training) Job in Learn more about your EEO rights as an applicant (Opens in a new window) . From what I knew, many Geniuses who had been there since the store opened its doors were making well over $40 an hour. Some technical specialists may also work as freelance contractors, charging an hourly rate for their services. Average salary for Ontario Power Generation Technical Training Specialist in Strathroy, ON: [salary]. The employment of Apple technical specialists is expected to grow much faster than average over the next decade. By clicking Accept All, you consent to the use of ALL the cookies. Your day in the Apple Store is filled with a range of focused support and service tasks. . Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification. Copyright Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Apple is an equal opportunity employer that is committed to inclusion and diversity. Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030. Apple Training Training Courses Offering individual, business, and technical training to keep you up to date on Apple products. They may also be responsible for providing support to Apple Authorized Service Providers. Learn more (Opens in a new window) . PDF Apple Certified Trainer Program Guide The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. At [CompanyX], we rely on our team of Apple Technical Specialists to provide world-class customer service and technical support for our growing family of Apple products. Furthermore, both Apple exams are fully representative of the depth and breadth of skills needed for success. Were looking for an experienced Specialist who can provide expert advice and troubleshooting assistance for a wide range of Apple products, from iPhones and iPads to Macs and Apple TVs. Apple introduces new professional training to support growing IT Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. A career as an Apple Technical Specialist can be both rewarding and challenging. Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. If you have ever entered an Apple store in the morning you will see just how perfect every iPad, iPod, MacBook Pro have been aligned without fingerprints. The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Access your favorite topics in a personalized feed while you're on the go. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelors degree in computer science, information technology, computer engineering or another closely related field. Copyright Apple Training Average Apple Technical Specialist yearly pay in the United Kingdom is approximately 20,805, which is 50% below the national average. Because to create products that serve everyone, we believe in including everyone. Here are three trends influencing how Apple Technical Specialists work. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. An entry-level Technical Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 325,000 based on 5 salaries.. Apple Specialist Resume Examples & Samples for 2023 - JobHero This cookie is set by GDPR Cookie Consent plugin. Apple participates in the E-Verify program in certain locations as required by law. For more details and to apply, visit, Apple Professional Training courses are available now at. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . When a customer needs assistance, you quickly assess their situation. We played ice-breaker games and learned everything Apple history, achievements, programs, the the company's mission statement, benefits and stock options. Learn more about the E-Verify program (Opens in a new window) . Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Apple's hiring process included a one-on-one interview with each manager from the store, as well as with the district manager. By clicking Sign up, you agree to receive marketing emails from Insider When a customer needs assistance, you quickly assess their situation. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Apple Professional Training exams are offered online and cost $149. Apple is a drug-free workplace. Based on 3781 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City. You also have the option to opt-out of these cookies. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. The program will work with underprivileged youth from IT/Science and Computer Programming backgrounds to help them get employed in either traditional software development (enterprise and/or mobile) or data science. Join to apply for the US-Technical Specialist role at Apple You may also apply directly on company website . And thats our greatest strength. Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. Support and Service - Careers at Apple Apple Inc. All rights reserved. Your day in the Apple Store is filled with a range of focused support and service tasks. When a customer needs assistance, you quickly assess their situation. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. ICF Human Trafficking Training And Technical Assistance Specialist This type of selling opened my eyes to the importance of treating all my customers equally, all with compassion, no matter what the circumstance. Apple Technical Specialist salaries: How much does a Apple Technical Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Technical Support - Careers at Apple Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. You as a Tech Training Specialist will: Participate in project intake and discovery processes when a software training component is identified to help determine priorities and support the change management a project will typically require. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Learn more. Save someone's day. 325 reviews from Apple employees about working as a Technical Specialist at Apple. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. About AppleCare service certifications The AppleCare Hardware Certification program is a comprehensive hardware certification program for technicians who want to become proficient in repairing Apple hardware. As mobile devices become more complex, technicians will be needed to repair and maintain them. Apple Technical Specialist Resume Example & Writing Guide You have excellent time management skills and can make decisions quickly. As a result, Apple technical specialists who are able to communicate with diverse groups will be in high demand. Stay up to date with what you want to know. As an Apple Technical Specialist, you will need to be proficient in the use of Apple products and software. This cookie is used for advertising, site analytics, and other operations. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Every day I would interact with people; young and old, rich and poor, and from all walks of life with different needs, wants, and budgets. I worked for Apple in a Connecticutstore from October 2010 through May 2012. Training & Experience: Apple technical specialists receive on-the-job training from their new employers. Find available Technical Support and Customer Support roles Learn about Apple Support Advisors Apple Store Support You reassure customers when delivering product diagnoses and potential solutions. The Apple Certified Trainer program prepares you to deliver the App Development with Swift curriculum. Apple expert providing guidance and training on Mac support to other support team members. Analytical cookies are used to understand how visitors interact with the website. Youre supporting people. $17-$45/hr Apple Tech Specialist Jobs (NOW HIRING) - ZipRecruiter Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. US-Technical Specialist Apple Metairie, LA Just now Be among the first 25. Apple training delivers everything you need to learn about the technologyonline and on your time. They will also learn about the software and hardware they will use on a daily basis. This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. This cookie is installed by Google Analytics. Multiple sources informed MacRumors that Apple's PR team is planning a product briefing next week. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Salary information comes from 13 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Please note that all salary figures are . . Each of those locations employs over 100 people totalling aboutabout 30,000 full- or part-time retail workers. Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. If you cant take an Apple Certification exam, either using standard testing equipment or within the standard exam duration, the Apple Certification Program makes all reasonable efforts to accommodate you. She confided in me that she had lost her son in a car accident and on this device was her final communication from her son, a voicemail with his closing words being "I love you Mom." You have excellent time management skills and can make decisions quickly. We're committed to being your source for expert career guidance. Certifications are updated on a per product basis annually. Just fill out the form or call us directly on, By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. Helping customers and providing technical assistance. Our training team can help you book training for your organisation or for a third party. Apple Technical Specialists typically have a bachelors degree in computer science or a related field, and they must be proficient in the use of Apple products. Either way, youll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love.