If this is one app doing it that might be the culprit. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. I can no longer set the audio output device to be my HomePod stereo pair. Audio sync issues, definitely caused by Apple TV : r/appletv (I've tried disabling this, but no change in the sync issues). A forum where Apple customers help each other with their products. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. In the meantime, let us know if you have any question about the feature below. Alt1037, User profile for user: Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. YouTube TV audio is out of sync with video. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. AVForums.com is owned and operated by M2N Limited, I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. Apr 30, 2021 12:34 PM in response to DougCG. DocMultimedia, call Apple AirPods 2 (opens in new tab) (from $159 at Apple). User profile for user: After upgrade to tvOS 15 airplay audio is out of sync. after updating the iOS, my tv starts going out of time when I AirPlay the sound. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. So this seems to be purely related to the stream being played back from the Apple TV. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Rebooted the router. We learn about Apple software updates as they're released, too. I have a high speed cable and running sound via hdmi . But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. Spatial Audio Delay with AirPods Pro : r/appletv - reddit captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. If not, then update the HomePods to 14.5 as well. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. The audio loss seems to mostly impact more recent video files, but also some older ones. Get the best of iMore in your inbox, every day! We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. The lag seems to be a few ms, just enough to be annoying and create an echo. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. Spectrum TV App audio out of sync today : r/Spectrum I updated my HomePods and AppleTV HD to 14.2. In a 30 min show I'll have to do this 3-5 times. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Looks like no ones replied in a while. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. Reportedly, the issue is limited to the Plex app. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. 1-800-MY-APPLE, or, Sales and Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). I had exactly the same issue. Still experiencing audio latency? This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. chromecast with google tv no sound - aboutray16-eiga.com I've reset my AppleTV and two homepods and it still won't sync. Oct 5, 2021 6:16 AM in response to dangregory. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. Again, this is only fixed by resetting the Apple TV. Oct 7, 2021 7:41 PM in response to dangregory. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). omissions and conduct of any third parties in connection with or related to your use of the site. any proposed solutions on the community forums. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. Blackbeard456, User profile for user: A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Restarting Apple TV fixes the issue temporarily. Funny thing is so android cast on my Sony TV is working perfectly. It was on there for TVos 14.4 and have no idea why they took it out. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. We aren't really able to speculate about upcoming tvOS releases. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. The only requirement is that your iPhone is close enough to your television for it to hear the sound. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. Program Bose Remote To Samsung TvOnce the Sound Bar and TV can be Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. Oct 8, 2021 11:23 PM in response to Ali_E1. 1-800-MY-APPLE, or, Sales and Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Please fix this apple! Why is there no student checking it with some devices before they roll it out? Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Is there a software update coming anytime soon? Aug 12, 2021 4:25 PM in response to Ccastle84. The video signal is processed by. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. Robs1978, User profile for user: There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. All postings and use of the content on this site are subject to the. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. I did notice that by using passthrough the lip sync returned. I have tried all of your suggestions without any improvement. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Really really unacceptable. It looks like a BAD UPGRADE. This site contains user submitted content, comments and opinions and is for informational purposes Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? provided; every potential issue may involve several factors not detailed in the conversations While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. How to Fix Apple TV Video and Audio Sync Problems iMore is part of Future US Inc, an international media group and leading digital publisher. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. This site contains user submitted content, comments and opinions and is for informational purposes One could get rid of the issue by switching to the Infuse client. Delighted to have just upgraded my home cinema after about 14 years. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. 1 Home Entertainment Tech Resource. elmofles, User profile for user: I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. Please help! I have the same issue although I'm using bose smart speakers within my audio environment. All are using AAC audio codecs. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. aigars16. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Hasnt been a problem in the past. Delay audio sync Samsung Q950T with APPLE TV 4K 2021 This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. Thank you for signing up to iMore. When you purchase through links on our site, we may earn an affiliate commission. Apple TV audio/video sync issues - Apple Community Vancouver22, User profile for user: My issues are with hard wired speakers fed via hdmi and not on all streams. I now have a denon x3700h, to also play ATMOS content as I have those speakers. Heres how it works. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Although if you reset the Apple TV you would have installed the latest versions of other apps. Apr 30, 2021 7:08 AM in response to ashtv. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. The feature is baked into the latest iOS 13 developer beta. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Reassures me I'm not loosing anything by using ARC. This doesnt correct itself until I restart the Apple TV. Select Video and Audio. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Head here. Experiencing same issue with all live services. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. I'm about ready to sell this thing and buy Apple TV. only. I have tested with them and it's still not a problem. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. iOS 13 uses your iPhone microphone to fix Apple TV audio sync issues The service also helps one organize media from personal collections and online services. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. A/V Sync Issues with LG OLED, Denon AVR, Apple TV 4K The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Sound Bar Out Of Sync? Here's How To Fix It - Tech News Today YouTube TV audio sync issues after 5.1 surround sound update - PiunikaWeb only. Oct 8, 2021 6:36 PM in response to Ccastle84. Any other ideas? The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? It was all beautifully synced before the update :(, Apple TV 4K, It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Is there a workaround to fix this? This is happening across all of the live streaming apps. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. It NEVER did this in any earlier OS. the audio from the show or video doesnt work. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. But the audio constantly slowly unsync's. When the match frame rate is on some content has really annoying lip sync content. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. Looks like no ones replied in a while. Frustrating indeed. The issue first came to light after the tvOS 16 update and is yet to be addressed. The No. Oct 9, 2021 6:25 AM in response to SpWargo. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! AppleInsider may earn an affiliate commission on purchases made through links on our site. On my brand new Apple TV 4 K i tried to watch HAYU tv. Aug 22, 2021 12:06 PM in response to Ccastle84. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. NY 10036. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Rcxecutioner, User profile for user: and our With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. If I stop the video, exit out of it and restart it, it syncs again. Apple may provide or recommend responses as a possible solution based on the information Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Thats why I bought these. Fix it today, iMessage Not Working iOS 12? In five minutes it gets about 5 seconds off. Here's how they stack up versus the M1 Max and M1 Pro models. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Celkins0, User profile for user: 1-800-MY-APPLE, or, Sales and Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. There was a problem. A forum where Apple customers help each other with their products. How to set up and use Wireless Audio Sync on Apple TV | iMore Oct 6, 2021 5:55 PM in response to dangregory. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Play around with the value till the audio and video line up perfectly. Here's how the Galaxy S23 compares against the iPhone 14 Pro. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. The audio and video on my TV are out of sync or there's an audio - Sony If I pause and immediately play it is resynced. My device is set to auto update and is current. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. Bigus_Phillus, User profile for user: It makes things basically unwatchable. This thread leaves me to believe its not just my tv. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Same thing here using airplay with my demon amp after updating tvOS to 15. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! Have exactly the same issues with the audio advanced to the picture. dfried1, User profile for user: You are using an out of date browser. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Im not sure why this has occurred especially given the cost of two homepods. Although it must be noted that no official ETA has been shared for the time being. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. It may not display this or other websites correctly. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). If anything changes, we'll update this post. Yep, same here. YouTube TV audio is out of sync with video. This occurs when using The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. dangregory, User profile for user: Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). It either starts buffering, loses sync with the audio track or loses audio altogether. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. Apple TV tvOS 14.6 stable update should address audio sync issues tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. All postings and use of the content on this site are subject to the. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. I have an LG CX model and work in the AV industry. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Adjust video and audio settings on Apple TV - Apple Support Oct 5, 2021 3:00 AM in response to aigars16. Apple 4K TVs lip sync audio out of sync - Apple Community Head here. David Camps-Campins1, User profile for user: My device is set to auto update and is current. I have Dolby enabled incl. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. frame matching etc. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. May 1, 2021 8:39 PM in response to JoppeA. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. If you love AppleInsider and want to support independent publications, please consider a small donation. any proposed solutions on the community forums. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. On all 4 of my AppleTVs. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. First, make sure youre running the latest tvOS version on your Apple TV. How can they mess it up at generation 15 ? So what is happening is that system sound audio is working just fine. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. Sometimes it takes a couple of tries. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Apple TV 4K, I'm a techy who is particularly fond of Android smartphones. Yes, brutal sync issues with 14.5. Darryl0289, User profile for user: Sep 29, 2021 8:21 PM in response to aigars16. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. A writer who usually finds himself on the other side of the spectrum. The problem happens multiple times on every episode I play, currently NCIS. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. Andy Epprecht, User profile for user: Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. Refunds. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Wait until Apple TV downloads the update. What is causing my audio sync issues? - Welcome to the Spectrum Community