Redeemable on the chosen date during regular season 2023 (March 25 - Nov. 5, 2023) Please note: Ticket sale on site according to availability. If you wish to cancel only some of the Passes after the initial twelve (12) month period, you may do so by calling LEGOLAND at 760-786-0034 or emailing experience@LEGOLAND.com. LEGOLAND New York Resort is now open in the beautiful Hudson Valley town of Goshen, Orange County, New York, just 60 miles northwest of New York City. Pacific Coast Beaches. The kids loved it and so did we! In all such instances, LEGOLAND Vacations reserves its right to receive full payment for the booking regardless of the termination. The Resort is also home to SEA LIFEAquarium and the world's first LEGOLAND Water Park. Any verbal notification must be put in writing as soon as possible. Availability of goods, services, or attractions may depend on guest demand. Prices quoted under promotional campaigns include all relevant reductions. 3.8 In the event you are dissatisfied with any products or services purchased from LEGOLAND Vacations, we ask that you contact us as soon as reasonably possible by telephone or email using the contact information listed below. On account of you or your spouse, partner, children, parents, parents-in-law, children-in-law, grandchildren, siblings, grandparents, brothers or sisters-in-law, or travelling companion(s) dying or suffering acute illness or a serious injury that requires hospitalisation, medically prescribed bed rest, or any comparable situation. Retail discounts may not be applicable to some products. Enjoy 12-Month Admission (blockout dates apply to Brick Pass), Admission to LEGOLAND Theme Park Plus select annual events for 12 months (Blockout dates apply), Exclusive Annual Pass collectibles throughout the year, Unlimited admission to LEGOLAND Theme Park + Water Park Plus ALL annual events for 12 months (NO Blockout dates), FREE self-parking PLUS Exclusive Discounts, Discount on regular day admission tickets to LEGOLAND Florida Resort Theme Park and/or Water Park, On-site hotel discounts at LEGOLAND Florida (LEGOLAND Hotel, Pirate Island Hotel and LEGOLAND Beach Retreat), Exclusive collectibles from LEGOLAND Florida Theme Park Events and annual commemorative brick, NEW! If you purchase an Elite Annual Pass, which can be used at other Merlin Attractions in North America, including LEGOLAND California and Florida Resorts and LEGOLAND Discovery Centers, these terms and conditions will apply to the use of your Elite Annual Pass at those other locations, and you further agree to be bound by the terms and conditions of those other locations, and any other rules or regulations applicable to the use of your Elite Annual Pass at those other locations, as LEGOLAND may determine from time to time. All other hotel guests are still required to book a reservation in advance for their visit. Dear Glentucky,We appreciate the time you have invested in sharing the great detail of your most recent experience at LEGOLAND California Resort, feedback from valued guests like you are important to us as we want to continue to find ways to make truly memorable experiences. Blackout dates, benefits, Park hours, events, prices, and days of operation are subject to change without notice. Can I get a refund on my ticket purchase? - Legoland DBA: LEGOLAND VACATIONS FLORIDA is registered with the State of Florida as a Seller of Travel. Thank you for pointing out the customer service you received at the hotel, our staff is honored to have received an exceptional rating from you!As you mentioned in your review, our hotel does experience a high number of visitors and therefore it is critical for us to do a better job maintaining our hotel looking fresh and clean at all times. Legos everywhere and cool room decor! . She was pretty rude and short - I asked her to confirm my email address when she said she'd be sending the cancellation confirmation, and she heavily sighed, put me on hold, came back and told me it was "my name at gmail," then promptly hung up on me even though I was in the middle of asking her repeat the actual email address. The protection is conditional upon LEGOLAND ApS receiving the appropriate documentation such as a doctor's note or, in the event of injury, confirmation from the hospital or the attending physician. FREE admission for California Classroom Teachers and discounts for family and friends if you present your valid teacher ID on select days of the year. However, as a minimum a DKK 700.- administration fee will be charged. ST40684. ONE YEAR access to Theme Park. My advice - if you book here, be very certain that you are going, because canceling is an insane pain in the butt; and make sure to pay the $25 flexible cancellation fee in any event, in case someone gets sick etc. Full Price. If cancellation occurs less than 5 days prior to scheduled arrival date, then total reservation amount is forfeited. Parking: Parking is always at the vehicle owner's risk. There are likely to be some seasonal special offers and in some circumstances prices may vary. Please check your confirmation email carefully as soon as you receive it. As we continue our efforts to align with the State of Californias guidance for theme parks, the Resorts health and safety procedures may change. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Heated, resort-style pool. The retail discount may not be applied to sale items, ride photography, or the purchase of LEGOLAND dollars and gift cards. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. LEGOLAND will continue to collect all monthly payments due under this Contract, including the monthly payment for the Passholder whose Pass has been suspended, during any such period of suspension. Up to 20% Discount on In-Park Dining at all three parks, NEW! LEGOLAND California Theme Park | LEGOLAND California Resort 2020 The LEGO Group. All parks are open during Public Holidays (10:00 - 18:00) Check the LEGOLAND Malaysia opening hours before your visit for up-to-date information. Each Pass is non-transferrable and will also be revoked if presented by anyone other than the named Passholder. (s21), LEGOLAND California: Today's Opening Times: 10am - 6pm, Access Reservations Portal to Change Your Reservation. Cancellation Policy for Reservations with Trip Protection Plan: If you opted to purchase Trip Protection Plan, you may change or cancel your reservation up to 4 P.M. Pacific Time 5days prior to your scheduled arrival date. For security reasons, we are not able to book, change or cancel reservations via email. If cancellation or no-show occurs then all monies are forfeited. Any changes to your reservation are subject to availability and new prices may apply. Please feel free to browse the Site. Short Breaks - Contact Us. The credit card holder must be authorized to make the booking in accordance with these Terms and Conditions by all persons named in the booking and by the parent or guardian of all party members who are under the age of 18 at the time the booking is made. Any changes to your reservation are subject to availability and new room rates may apply. Skip to main content. Would stay again! It is not a standard or expectation from us to have anyone go through the difficult process you experienced to cancel your reservation. The price of your ticket(s) will be confirmed at the time of purchase. Prices to purchase tickets for the LEGOLAND Windsor Resort at the Theme Park entrance or via promotional voucher vary depending on what day you choose to visit. After 5 separate phone calls trying to reach anyone, with a roundabout dialing process, all 5 phone calls stating they had "higher than average call volume" (but that you cannot cancel online), I finally reached someone. Monthly Pay option is for Florida Residents only and requires a Down Payment^. With the new castle hotel opening next door this coming Spring, it might give them a chance to fix things around the LEGOLAND hotel. Any goods, services, or attractions expected to remain unavailable for prolonged periods are normally identified in postings at the park gate. LEGOLAND Vacations assumes no liability or responsibility for any errors or omissions in the contents of the Site. And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. Explore Theme Park, Water Park, Aquarium & Hotel in a unique LEGO themed destination at LEGOLAND Malaysia Resort. Before visiting I read many reviews on the hotel stating "great kids hotel" & "kids rate 10, parents rate 5" although I'm a big kid at heart I have to disagree I loved this hotel & even if I was bothered by the kids everywhere knowing my son had the time of his life was well worth it!! Legoland Florida guests may change dates on date-specific tickets but . Absolutely loved this hotel!! In the event of cancellation or no-show, all monies are forfeited. Our kids (3, 5 and 7) all had an outstanding couple of days enjoying the rides and characters. Vouchers are non-refundable, non-exchangeable and any unused value cannot be exchanged for cash. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. Book in advance and save . LEGOLAND Annual Pass. Tripadvisor performs checks on reviews. Making your booking:The card holder must be authorized to make the purchase on the basis of these booking conditions by all persons named on the booking and by their parent or guardian for all party members who are under 18 when the purchase is made. Reserve N Ride tickets do not give choice of seating and may still incur a wait time. Considering this hotel is sold out several months out of the year, this hotel gets a lot of traffic. Your use of and browsing in the Site is at your risk. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). What is the point of the hotel? Therefore, should an individual not comply with these safety measures, we reserve the right to require that individual to leave the Attraction in accordance with these terms and conditions. A few things have changed just in the years time since we had gone. 2 day ticket 2023. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. These LEGO themed hotels feature 500 rooms based on the popular LEGO lines: Pirate, Kingdom, Adventure and LEGO Friends. However if you have spam filtering on your email account, our email might not reach you. Exclusive early access to LEGOLAND Park. We will not apply any cancellation or change fees for this service." You can call 407-513-4600 to find out more. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes. LEGOLAND California Resort, in Carlsbad, CA Payment and Cancellation Policies - Legoland And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach. Water Park opening hours: 10:00 - 18:00. Tickets for the main season (dates up to and including 31st October) currently cost 62 per person when purchased on the day. The Resort is also home to SEA LIFEAquarium and the world's first LEGOLAND Water Park. 3.6 You will not be entitled to a refund or prorata reimbursement for goods or services purchased on the Site which you fail to use, absent fault on the part of LEGOLAND Vacations, or the provider of the goods or services purchased. . Nightly entertainment. LEGOLAND New York Resort | Goshen | NY | 10924866-249-0908. Get ready to slide, splash and build your way to fun at LEGOLAND Water Park. Food or beverages may not be brought onto LEGOLAND New York Resort premises. You must also agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights which are transferred". Where things stand with Florida theme parks, cruise ships and more as Similarly, admission tickets and vouchers purchased for LEGOLAND New York Resort are only redeemable at LEGOLAND New York. !The park was also worth a high rating if I could give any downside was that mid week the park hours were quite short & we also missed out on the water park as it was out of season. 2. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. Admission tickets and vouchers purchased for LEGOLAND Florida Resort are only redeemable at LEGOLAND Florida, LEGOLAND Florida Water Park, and SEA LIFE Aquarium Orlando, respectively. Spider webs and such on a lot of the attractions and displays.The other thing I recognized that was very different from last year, was the early entrance to the park for hotel guests. $12.99. E. Conditions of Suppliers: Many of the services which make up your visit are provided by independent suppliers. In all cases, our liability for significant changes and cancellations is limited to offering you the above mentioned options. Please check ouroperating calendarfor available dates. $149.99. In the event of cancellation, all monies are forfeited.